FAQs

Buying online

What are our sizes?

Please check out our size guide here: http://www.redfootshoes.com/Size-Guide-14.html
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What payment methods can I use?

We accept the following methods of payment: Visa, Visa Debit, Visa Electron, Maestro, Switch, Mastercard, Paypal & American Express

What do I do if I have problems processing my order?

Please ensure you have entered all your details correctly and your name is exactly as shown on the payment card. If you are still experiencing difficulties please call +44(0)1706 873333 Monday - Friday GMT 8.00 - 17.30 or email enquiries@redfootshoes.com

What happens if my size does not appear?

If your size does not appear in the size drop down box on the product page, then we do not have that size in stock. Please sign up to our newsletter (at the bottom of this page) to receive updates on new styles and deliveries.

Delivery & Returns

Please click here for information on Delivery and Returns.

How long will it be until I receive my shoes?

If you need your order to be delivered quickly we offer next working day delivery Monday - Thursday*. Please check our shipping and returns page for further information on delivery times.

* Only for UK deliveries only. Order must be placed before 1pm.

General

How do I receive special offers and discounts?

Sign up to our newsletter (at the bottom of this page) to receive fashion news, special offers and discounts.

How do I check the Terms and Conditions for Git Vouchers / Coupon codes (including Groupon vouchers)?

Please click here for our Terms and Conditions.